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Booking Conditions:
A deposit of $250 per
person is required to begin the booking process. Some cruises
and tours require a larger deposit. Final payment
is due 60 days prior to departure. You should make all reservations
as soon as possible to assure availability of your request.
Final documents will be sent approximately two weeks before
departure. We reserve the right to reinvoice your package
in case of a computing error.
Credit Card Authorization Form
Cancellations and Refunds:
Cancellation fees are
calculated as a percentage of the total tour price + an administrative
fee. All cancellations are required to be in writing and either
faxed to 818 995-8673 or mailed to 5249 Leghorn Ave.
Sherman Oaks, CA 91401. Fees are assessed
when written cancellation request is received. For cancellations
prior to 60 days full refund less $75 per person administrative
fee, 59-45 days prior 10% of tour price + $75 per person admin.
fee, 44-20 days prior 25% of tour price + $125 per person
admin. fee, 19-7 days prior 50% of tour price + $150 per
person admin. fee. 7 days or less no refund. Cancellation insurance
is strongly recommend and can be purchased through Continental
Journeys. Airlines have their own cancellation and change
penalties. All of the above fees are in addition to any airline
enforced fees.
Refund requests must be made
in writing and either faxed to 818 995-8673 or mailed
to 5249 Leghorn Ave. Sherman Oaks, CA 91401 no later than
14 days upon return of trip or no refund will be made. Continental
Journeys will not refund unused portions of trip due to voluntary
absences. These services include but are not limited to sightseeing,
performances and or meals. Once purchased, insurance
premiums are not refundable. Allow up to two months to process
your claim.
Insurance:
We recommend you have
luggage, accident and cancellation insurance. Continental
Journeys is not liable for loss, damage, or theft of luggage
or personal belongings, or for personal injury, accident or
illness. It is important for your own self interest and protection
that you make certain you have adequate insurance. Insurance
can be purchased through Continental Journeys. Once purchased,
insurance premiums are non-refundable.
Not included:
Passport and visa expenses,
insurance, beverages (unless specifically mentioned in itinerary)
airline taxes, fuel surcharges, customs fees, transfers
(unless specifically mentioned in itinerary) excess baggage
charges, gratuities to guides, drivers and hotel staff if
applicable, items of a personal nature: minibar, room
service, telephone and fax charges, pay per view movies,
laundry etc.
Baggage Allowance:
Please contact the
specific airline for their current baggage allowance
regulations.
Itinerary Modifications:
An administrative fee
of $25 per change will be charged after the initial deposit
is received. Once documents are issued, a reissue fee of $50+
additional express mailing fee will be charged. These
fees are in addition to airline change fees and reissuing
fees.
Rush fees:
For bookings
requested less than 2 weeks prior to departure,
an administrative fee of $100 per person + express mailing
costs is required in addition to tour cost.
Travel Documents:
Passengers are
responsible for obtaining proper travel documents such
as passports and visas. Your passport expiration date must
be at least six months after your return to U.S.
Visas:
Continental Journeys
will provide all necessary applications and instructions for
visas. Visa fees vary from country to country. The applicable
visa fee will be advised at time of booking. Once processed,
visa fees are non-refundable. Continental Journeys is not
responsible for the refusal of any visa to any individual
by any consulate. In the event of such a refusal, all expenses
incurred by Continental Journeys to cancel, as well as any
routine cancellation fees will be the responsibility of the
individual.
Special Requests and Hotel
Information:
Special requests such
as airline seat and room location, special meals, size of
bed, smoking or non smoking rooms, must be made in writing
no later than 30 days prior to departure. Please note that
these requests are out of our control and cannot be guaranteed.
Single rooms outside the U.S. are not generally of the
same size and standard as in North America. Triple rooms are
double rooms with a roll away cot and are not recomended for
three adults. Hotel ratings are awarded locally and standards
can be lower than in the U.S.
Responsibility:
The responsibility of Continental
Journeys, and /or their agents is strictly limited. They
act only as agents for the passengers in regard to hotels,
transportation (whether by rail, motorcoach, private car,
boat, aircraft or any other conveyance), sightseeing, meals,
and any other services, and as such assume no liability for
injury, damage, loss, accident, delay or irregularity which
may be occasioned by reason of defect through acts of defaults
of any company engaged in conveying the passengers or in carrying
out the arrangements of the tour, or as a direct or indirect
result of Acts of God, dangers incident to the sea, fire,
terrorism, weather, war, hotel overbooking, breakdown
in machinery or equipment, act of hostilities, civil disturbances,
strikes, riots, theft, pilferage, epidemics, quarantines,
medical or customs regulations, or from any causes beyond
Continental Journeys control, or from any loss or damage resulting
from improper passports, visas or other documents. Nor shall
any carrier have to incur liability as a common carrier. Any
lawsuit arising out of the terms and conditions herein shall
be governed by the laws of the State of California. Parties
to such a suit shall submit to the jurisdiction of competent
courts situated within the city of Los Angeles. Continental
Journeys can accept no responsibility for loss or additional
expenses due to delay or changes in schedule or other cases.
The right is reserved to accept, retain or deny any person
as a member of any tour or to change or withdraw the tour
as circumstances demand it. Your tour operator reserves the
right to cancel the tour up to 10 days prior to departure,
for any reason, including lack of participants. If Continental
Journeys cancels the tour, the participants will receive a
full refund of amount paid to Continental Journeys within
one week of cancellation without further obligation on the
part of the tour operator.
Continental Journeys reserves
the right to cancel or reschedule any tour departure in accordance
with airline operating requirements. Further, airlines used
are not to be held responsible for any act, omission or event
during the time the passengers are not on board the aircraft.
The passanger tickets in use by the airline or airlines when
issued shall constitute the sole contract between such airlines
and the purchase of these tickets and or the passenger. Baggage
is carried at the owners own risk and baggage insurance is
recommended. All prices, tariffs, itineraries and schedules
are subject to change without notice. Continental Journeys
reserves the right to change hotels before or during the tour.
In the event of hotel changes, Continental Journeys will provide,
best to its ability, comparable or better accommodations.
In the rare instance where the hotel is downgraded, an
adjustment will be paid upon return. Sur-charges apply
to holiday periods, trade exhibitions and difficult periods.
Air-inclusive tours do not include airline taxes and
are priced using special economy class airfares. Once
ticketed, these tickets are non refundable, non changeable
and non endorsable. Continental Journeys is not responsible for
printing or typographical errors. All statements and
information given are, to the best of Continental Journeys
knowledge and belief, correct at the time of production, however
the facts and descriptions, given herein have in the
majority of cases have been supplied by third parties and
we accept no responsibility whatsoever for any error or misdescription
contained herein. The issuance of tickets and vouchers
shall be deemed to be consent to the above conditions.
Airline Tickets and Vouchers:
Please check
carefully that the airline tickets and travel vouchers you
have recieved are correct. Please reconfirm all flights with
the airline at least 72 hours before departure.
Rates-Tariffs-Validity:
All prices are quoted in U.S. Dollars and are based on current exchange rates. Prices are subject to change without notice. Rates are subject to fluctuating exchange rates and tariffs and any change to these will affect the price of the tour. Summer tours are valid from April 1–October 31 and Winter tours are valid from November 1–March 31.
CST#2064693-40
Registration
as a seller of travel does not constitute approval by the
State of California
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